Four stages, no surprises
From the first free call to a rhythm of sessions that fits your week. You stay in control of the pace throughout.
- 01
Book your free 15-minute introduction call
Pick a time that suits you. No forms and no payment. The call is a relaxed conversation, not an assessment: you can ask questions, briefly describe what you are looking for, and get a feel for how the counselling works.
- Takes under a minute to book
- Only available slots are shown, in Indian Standard Time
- Confirmation arrives by email straight away
- 02
Decide whether it feels like a fit
By the end of the call you will know whether this approach suits you. There is no obligation to book afterwards. If a psychiatrist, psychologist or another specialist would serve you better, you will be told so and helped to find the right support.
- No pressure either way
- Honest about what counselling can and cannot do
- 03
Enrol for your first counselling session
Choose a single session or a package. Paid sessions are settled by Google Pay or UPI to the number shown at checkout; upload a screenshot of the payment and the booking is confirmed once it has been checked. Every session is online, on a secure video link.
- Individual and student sessions run 50 to 60 minutes
- Couple, family and career sessions run 60 minutes
- Packages of 3, 5 or 8 individual sessions, and a 4-session couples package
- 04
Settle into a rhythm that works
After each session you receive an email with a secure link that remembers your details, so booking the next time takes a few taps. Most people find a weekly or fortnightly rhythm helpful at first. You are free to pause or stop at any time.
- Reschedule or cancel free up to 24 hours before
- Regular check-ins on whether it is helping
- A welcome gift marks your first paid session
Confidentiality
What you share stays between you and Shagun Mishra. The only exceptions are a serious and immediate risk to your safety or someone else's, or where the law requires disclosure. Exactly what this means is explained in your first session.
Read the privacy and consent pageWhere and when
Sessions are online, so you can join from wherever you feel comfortable, anywhere in India. Times are offered on weekday afternoons and evenings and across the weekend, and all times are shown in Indian Standard Time.
See services and feesCounselling is not a substitute for emergency medical or psychiatric care. If you are experiencing an immediate mental-health emergency or are at risk of harming yourself or someone else, please contact local emergency services or an appropriate emergency mental-health service.